Frequently Asked Questions

Below you will find some of the most frequently asked questions visitors to our shop have.

DO I NEED AN APPOINTMENT?

We always recommend that you schedule an appointment! This allows us to schedule one or our consultants to you and only you. We will do our best to accommodate walk-ins during the week. However, there is the possibility that you won’t be able to try anything on. Weekends and evenings are scheduled by appointment only.

WHO SHOULD I BRING TO MY APPOINTMENT?

We recommend bringing a maximum of four or five guests whose opinions you value most. Shopping with too many people can become overwhelming if there are a lot of opinions to take in. We find it easier for you to really fine out what you like with a few of your favourite people. We invite you to bring back any other important guest to see your perfect gown.

I HAVE FOUND "THE ONE"! NOW WHAT?

Congratulations! We are so happy you found your perfect gown! Your consultant will take down all of your information as well as take your measurements and discuss the best sizing options for you. After we complete the important information to get your order just right, we have you place a non-refundable 50% deposit. Your gown order will take approximately five months to arrive in our boutique. We will be sure to contact you by phone to let you know as soon as it arrives and schedule your next appointment to try on your very own gown! During this appointment we accessorize the gown to complete your wedding day look. Once this appointment is complete we will refer you to our talented seamstress and she will organize alterations and fitting appointments moving forward.

AM I ABLE TO BRING IN FOOD OR DRINKS?

We prefer that you do not bring in any food or drink into the boutique as we keep all of our gowns great condition and out of garment bags to give you a better shopping experience.

WHEN SHOULD I START SHOPPING?

You may start as soon as you like. However, most brides start shopping about a year before their wedding day. This gives you time to order the gown of your dreams and allows time for your alterations. Keep in mind that most gowns will take approximately five months to order in. We recommend you allow yourself 7 -8 months before your wedding day.

WHAT SHOULD I BRING TO MY APPOINTMENT?

For most dresses you won’t need to wear a bra, however, if you want to try dresses on with one, we recommend a nude strapless and light or nude undergarments. Our bridal suite offers a pedestal for you to stand on that will allow you to see the proper length of the gowns. Shoes are not required; we do have various heel heights in store if needed at the time. Feel free to bring any images on your phone or tablet that you are interested it, we can help you pick similar gown styles from there.

WHAT SHOULD I BRING TO MY APPOINTMENT?

CAN WE BRING CHAMPAGNE?

We do not allow alcohol in our boutique as we are not a licensed establishment. We know that it is an exciting time when shopping for your perfect gown with your favourite people. We would be happy to schedule you into our VIP Bridal Suite for a special appointment that we can allow a non-alcoholic toast when you find your perfect gown!